• 6202 N Interstate 27, Suite 2, Lubbock, TX 79403
  • 1-800-753-1921
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Roy W. Neal, Jr., Agency, Inc. dba Roy Neal Insurance, Inc.
Privacy Policy Notice
as of December 21, 2015
Roy W. Neal, Jr., Agency, Inc. dba Roy Neal Insurance, Inc. (“RNA”) respects the privacy rights of individuals who visit, use and interact with (“Users”) this Portal and/or Web site and/or any other interactive Portal and/or Web site hosted by a third party, the content of which is controlled by RNA (individually and collectively “Site”).  Information may be collected from Users during their visits to this Site in order to allow RNA to provide better service.  RNA is concerned about treating this information with care, so it has implemented the Privacy Policy (“Policy”) below.
Privacy Policy
Types of Information Collected and How it is Used
Aggregate Information:  RNA collects information that is not personal information about Users to measure traffic on the Site.  This information is collected automatically on an aggregate basis (“Aggregate Information”) through the use of a “cookie” or small text file placed on the User’s hard drive by the User’s Internet browser.  The cookie allows RNA to track the number of hits or visits to various pages on the Site.  The cookie is used only during a single connection to the Site, and is not used to track User activity after leaving the Site.  The cookie is permanently disabled when the User exits the Site, and information about individual Users is not collected, saved or distributed to others by RNA except as provided for in this Policy.  Aggregate Information helps RNA understand Users’ needs, improve the Site, and demonstrate to others the volume and nature of Site traffic.  Aggregate Information may be shared with third parties as described in the section called “Information Provided to Third Parties” below.
Products, Services and Survey Information:  Information may be obtained and/or retained to process orders for products and/or services offered by RNA.  RNA also may obtain and/or retain information about Users who participate in surveys conducted by RNA. Product, Service and Survey Information about Users also may be provided to third parties, as described in the section called “Information Provided to Third Parties” below.
E-mail:  Information received from Users via e-mail may be used by RNA and may be provided to third parties as described in the section called “Information Provided to Third Parties” below.
Information Provided to Third Parties
Information collected on this Site will only be provided to third parties in the manner specified in this Policy.  Those who do not want their information shared in this manner should not provide the information.  Information obtained and/or retained by RNA may be used by RNA, and may be provided to third parties, such as, but not limited to, RNA service providers and vendors, to conduct business, including, without limitation: i) completing the transaction(s) requested by the User; and ii) serving Users and/or reporting on transactions/activities/surveys conducted with RNA. RNA also may disclose information to comply with the law or legal process; to exercise RNA’s legal rights or defend against legal claims; to enforce RNA’s policies (including, without limitation, its Terms of Use); or to protect the rights, property or safety of others.
Links to Other Sites
This Site contains links to Internet sites of other businesses and resources, and each Internet site may have its own privacy and data collection policies and practices. RNA is not responsible for the privacy and data collection policies and practices of other businesses and resources, or for the content of their Internet sites.  Users interested in the privacy and data collection policies and practices of other businesses and resources should review the policies of the Internet sites they choose to access.
RNA makes no representations or warranties of any kind, express or implied, about the Internet sites of other businesses and resources, and RNA disclaims all warranties and responsibilities of any kind, including, without limitation, warranties and responsibilities with respect to other businesses’ and resources’ Internet sites, content, privacy and data collection policies and practices, and actions.  Links to other Internet sites do not imply RNA’s endorsement or approval of such Internet sites or the resources and information contained within them, nor are such links or references indications that RNA has received specific authorization to provide these links or resources. RNA does not endorse, approve, certify or control such external Internet sites, and is not responsible for the accuracy, timeliness, completeness, efficacy, merchantability, usefulness, fitness for any particular purpose or correct sequencing of information located at such sites.  The links and references on this Site to other Internet sites are provided solely as a convenience to Users of this Site.
Your Right to Access and Amend Your Personal Information
You have the right to request access to the personal information that is maintained about you on this Site to ensure that it is accurate and current.  You also can request corrections, amendments or deletions of any personal information obtained through this Site or otherwise in our possession.
To obtain access to, correct, amend, or delete any of your personal information:  Submit a request in writing to RNA Privacy, 6004-B North Cedar Ave, Lubbock, TX. The request should include your name; address; telephone number; the specific personal information in dispute; and the identity of the document or record that contains the disputed personal information. Upon receipt of your request, we will contact you within 30 business days to notify you either that we have made the correction, amendment or deletion, or that we will not do so and the reasons for the decision not to do so.
Change to Policy
RNA reserves the right to and may change this Policy at any time, and the change will become effective when the revised Policy is posted on this Site.  You are encouraged to review this Policy periodically so you are informed about RNA’s privacy practices and policies.
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